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Volume 3: Issue 28, August 2016
Home > Announcements
Send Offer Notice with Accept Offer button

The Amadeus Offers acceptance flow is enhanced by automating the process. No more email exchanges or phone calls are needed. A customer can accept the offer that best suits him directly from the Offer Notice document (HTML and/or PDF) in a single click.
As a result, the PNR is queued to the office queue number 0 category 254. The agent can then work on this queue and confirm the accepted offers.

When the passenger clicks on the button, a confirmation message is received and the offer’s status is updated to “Accepted”.

The PNR is queue placed into queue number 0 category 254

For more info on how to use offers, kindly check this video.

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